Guide provided as it is with no warranty of any kind.

Using FTP to Publish files

* Please read everything before proceeding to use FTP

How do I login via FTP ?

* Note: For security, most of our servers have enforced encrypted FTP connection. Please use a FTP software capable of FTP over SSL/TLS (aka FTPS, not SFTP).

Using your favorite FTP program that support TLS encryption, use the following settings:

Host: ftp.yourdomain.com (eg. ftp.abc.com) or server_IP
Protocol: FTPS or FTP (do not select SFTP)
Encryption: FTP over Explicit TLS (recommended) or Plain (not recommended)
Logon Type: Normal
FTP username: as assigned 
FTP Password: as assigned (this may be different from the Administrator)
Transfer Mode:  Passive


- If you need to upload files before your DNS propagates, FTP to the Server IP address as provided in the server configuration.  If unsure, email Technical Support for assistance. 

* See your FTP program help files for software specific guide.

Example of FTP Programs (We do not endorse any product. Customer will need to evaluate and use them at your own risk).

FileZilla: https://filezilla-project.org/ 

Smart FTP: http://www.smartftp.com/ 

Where should I upload my files ?

Webpage (PHP/HTML)
- Upload to the "httpdocs" folder
- Pages here will be accessible vis URL http://www.yourdomain.com/filename

CGI/Perl
- Upload to the "cgi-bin" folder
- Files will be accessible vis URL http://www.yourdomain.com/cgi-bin/filename

How many FTP accounts can I have?
By default, there server allows only one FTP account that has access to the main directory.  

Other subsidiary web users can only access their own sub-web.